Eyeglasses | SmartBuyGlasses Hong Kong

How Can I Get a Copy of My Prescription?

Times are changing, and so is the way we can get our hands on things, including a copy of your prescription! Remember the days when you’d have to trek all the way to your opticians and wait what felt like a lifetime just to get a copy of your prescription?! Those days are over. Stay tuned and continue reading this article to find out the more convenient and faster ways of getting a copy of your prescription, and how your prescription can be revealed in a matter of minutes through an app!


Can you look up your eye prescription online?


One of the most frequently asked questions when it comes to getting a copy of a prescription, and thanks to technology and the internet, you no longer have to book an appointment or queue for what feels like hours on end just to get your hands on your prescription! 


Your prescription will be registered at any optician or eye practice where you have had an eye exam. In most instances, you will be given a copy of your prescription after the exam. It is a legal requirement to provide you with your prescription for glasses or contact lenses upon request. 


Both Opticians and the customer benefit from being able to access prescriptions online due to convenience and time. If you’d like a copy of your eye prescription, all you have to do is send an email over to your optician and request it! Some opticians may be able to send over prescriptions on the same day. If you don’t have your optician's email, you can also google the website of the optician practice online and find the customer service contact information, where you’ll also be able to send over an email to request your prescription. Alternatively, you can call your optician to request a copy of your prescription. 


What’s the Lens Scanner App?

At SmartBuyGlasses, you’ll also be able to reveal your current prescription in a matter of minutes with the advanced prescription Lens Scanner App by scanning your current prescription glasses. Whether you’re buying for yourself or a loved one, you’ll have all the details at your fingertips in a matter of minutes, all from the comfort of your own home.


(Please note that the Lens Scanner App is inoperable for progressive lenses and isn’t a replacement for an Rx, you will still be requested to provide a copy to the Rx team.)


Can I see my prescription history?

Depending on what opticians you go to, you may be able to view your prescription history online. Some optician centers offer this as an easy way to access prescription history, however, some opticians technologically aren’t there just yet! 


However, there should be no reason why you can’t request your prescription history via paper copy or have it forwarded by email. Please note, this may take longer to receive in comparison to requesting your current prescription-only.




You’re all set and ready to request! You now know exactly how to get a copy of your prescription directly from your optician's face to face or how to request online, as well as being able to find your current prescription with the advanced Lens Scanner App in a matter of minutes!

We hope that the above information has given you the answers you need to get your hands on a copy of your prescription, and when you do, what prescription glasses will you choose?