How do I find my order number?

Your order ID can be found in the order confirmation email, or in any order email updates received from us. It consists of two letters, followed by 10 numerical digits, and then, one or two more letters.

It will look like this: HK0123456789G.

If you haven’t received your order confirmation email, or have accidentally lost it, just Contact Us and we can assist in finding the order details.